No credit card needed

Signing up and getting started with Dropifi comes with no commitments. No credit card is needed to use our free version and you decide when to upgrade.

Easy to use

Our system features advanced functionality, yet very simple and intuitive to use. Set it up and get started interacting with your customers without any training.

Simplified Contact Form Implementation

All you need is a few clicks to create and deploy a simple and beautiful "Contact Us" widget on your website. You then specify rules based on which messages from the widget will be re-assigned to appropriate seats or quarters for necessary actions. As easy as that! You can now receive feedback and requests from your site visitors in an easy way.

Spam free

Spam is not your preference. Neither is it ours! Our spam filters make your experience within your inbox spam-free.

Customizable

Promote your brand using our widget! It is fully customizable! Depending on your website design, branding or corporate needs, you can customize the position, displayed text, fields and color of the widget.

Easy to fill

We believe what your visitors need is a simple form that can easily be filled. Our forms are designed with minimal fields so that, your visitors are not scare by a long "Contact Us" form. And no worries about getting enough information. Our full contact profiles feature does exactly that.

Real-time Business Insight

Analysis of your interaction with customers is on-the-move. They are updated as and when you interact. If you don't have the time to read detailed analysis, our instant snapshots give you immediate overview of your activity within any time you specify.

Customer Segmentation

Know your customers and their interactions as quickly and thoroughly as possible so you can deliver a better experience to them. Dropifi's analytics dashboard offer you the opportunity to easily discover contacts; their locations, social networks, key sentiments and major trends associated with the various segments. This way, it becomes easy to undertake targeted campaigns.

Social connection

Get to your customers wherever they are. We deliver the social graphs of your customers so you can connect with them, follow their interests and become social too.

Better lead generation

We understand data and its implication to boosting your sales and ROI. With this feature, you can discover prospects that possess all the attributes of your ideal customer in order to maximize your chances.

Consolidate and manage your contacts

As your business grows, you can stay more organized with Dropifi. Our dedicated contacts page allows you to organize, group and manage your contacts within an intuitively laid out page. Apart from all the benefits, it saves you time as organizing of your contacts is done automatically.

Guide your overall brand health

Identify cheerleaders, naysayers and gauge your overall brand health by knowing the emotions of your contacts and trends in their sentiments and behavior.

First things first

Get notified of emotionally charged messages so you can deliver urgent responses. Generally, you can also react quickly to opportunities or threats in your customer behavior.

Add team members

Add your your customer support team members and you're ready to start delighting your customers through team work and collaboration.

Assign tasks to team members

Team members can be assigned entire mailboxes to handle depending on their expertise or your organizational structure.

Easy mail management

Mails within your inbox are organised by vital metrics to make management and response easy. You can categorise email by subject, sentiments, priortiy, location, status of contact (whether customer or not) and other filters.

Dictate the rules yourself

Message re-channeling is purely based on rules you set. This could be based on the subject of the message, its sentiment, priority or location.