Simple, effective customer engagement tools

Everything you need to be responsive to your customers’ needs and make them go “Wow!”
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 The simplest way to collect queries

Our contact widget is easy to install, and allows your customers to reach out to you from any page of your website. It takes less than 3 minutes to set up, and you can change its design to match the design of your site.

Install Contact Widget for Free!
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 Intuitive Collaborative Inbox

The Dropifi inbox is designed to help you support as many customers in as little time as possible. Customer requests are automatically organized into smart categories, and you can see which members of your team followed up with a specific customer.

Invite Your Team to Start Supporting Customers!
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 Automate your workflow and improve  efficiency

Automatically route messages to different parts of your company (eg. customer support requests can go directly to the support team). Redirects are based on rules you define around anything from where the message was sent from to its tone, so you can make sure that messages always reach the people most empowered to respond to them.

I Want to Automate My Workflow Now!
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 Spam Free Widget

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 1-Click Install

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 Easy to customize

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 Intuitive Inbox

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 More Customer Reviews

Collect the great things your best customers are saying about you on Facebook, Twitter, and other social media networks and display them on your website. Dropifi also helps you prompt customers to tell their friends about your store and leave reviews about their favorite products.

Get More Exciting Reviews!
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 More Traffic to Your Site

With our smart SEO engine, your reviews are optimized to rank high on popular search engines. This means that when potential customers search for your goods or services online, they're more likely to discover your site.

Improve Your Site Traffic!
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 More Sales

Verified reviews are a powerful way to get potential customers to make a purchase decision.

I Want to Improve My Sales Now!
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 Unified social media inbox

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 After-purchase email

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 Impress customers

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 Detailed Customer Profiles

Using just an email address, Dropifi can build detailed profiles of everyone who reaches out to you. These profiles include demographic and location information, public activity on social media, and much more. With this information, your support team can connect with customers on a more personal level.

Discover Who Your Customers Are!
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Quantify Customer Satisfaction with Sentiment Analysis

What do most of your customers really think about your company? Are most of them pleased with your service, or is there room for improvement? Dropifi’s powerful sentiment analysis helps you track the emotions behind all the messages sent to your organization. Notifications also alert you about emotionally charged messages, so that you never miss an opportunity to delight a customer.

Get Started for Free!
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 Discover Trends and Message Patterns

What qualities do your happiest customers share? What do they complain about the most? Dropifi’s reports and analytics help you identify upselling opportunities, anticipate needs, and improve customer retention.

Discover Actionable Info About Your Customers!
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Easy to understand

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Actionable insights

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Real-time reports

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 No set-up needed